Yet, as strange as it may sound coming from a marketer with an advertising background, who has represented hundreds of Jewish organizations worldwide, I have arrived at the conclusion that the solution will not be found in branding, marketing, public relations or the writings of political pundits. The problem is that all their concepts, strategies, words and legitimate defenses – no matter how powerful and clever – are not going to elevate Israel’s plummeting image. Hundreds of thousands of dollars from donors and the Israeli government have been poured into this effort, yet the situation only worsens every month. I am as much to blame as anyone for being a supporter of these actions.
It has become clear that the world doesn’t care about Israel’s wines, its Bauhaus architecture, its fashion, its alluring women, its sexy gay men, its beaches, its ballet or its hummus. The world, its media and its university campuses are riveted upon Israel’s relationship with the Palestinians as well as the state of its democracy.
No, the answer to Israel’s image problems does not depend upon the marketing. It depends first upon the policies.
Something is proving wrong with several of the ingredients in Israel as a product. The policies – whether we argue they are right or wrong internally – are spoiling the taste for the world consumer as well as for many in a new generation of young Jews, even those who have been on Birthright. This is not a left- or a right-wing opinion. It is a fact. No matter how Israel markets or defends itself in the media, the policies seep into the equation and kill the success of the image.
Do I have the answer for how to fix the policies, or even which policies need fixing? No. But I’m not a politician. I’m an adman and a marketer. And I can tell you, from my years creating ads for products from Coca Cola to Apple Computer, if people keep reading about some bad ingredients in the ketchup, very few people will buy the bottle, no matter how much money and creativity you pack into the marketing. No amount of branding, slogans, viral ideas or clever engagement is going to lead towards the success that supporters of Israel need.
Read the whole article “Israel’s Image Won’t Improve Without Policy Changes” here.